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Charge 3 Not Tracking Sleep And Activities

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‎01-28-2023 02:49 - last edited on ‎01-31-2023 17:15 by Moderator Alum

‎01-28-2023 02:49 - last edited on ‎01-31-2023 17:15 by Moderator Alum

My Fitbit all of a sudden is not tracking my sleep or activity during the day. All the lines are broken as if there are gaps? 

 

Moderator Edit: Clarified subject

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‎01-31-2023 17:23 - last edited on ‎10-11-2024 07:27 by Fitbit Moderator

‎01-31-2023 17:23 - last edited on ‎10-11-2024 07:27 by Fitbit Moderator

Hi there @EvieF, it's great to see you around in the Community.

I appreciate the comments and feedback. I'd recommend you check you have the latest Fitbit Firmware and OS of your mobile device, then restart your device.

Also you check these articles, How do I track my sleep with my Fitbit device?, How do I track heart rate with my Fitbit device? and What factors can affect the hear rate reading on my Fitbit device?.

Regarding your daily activity check these articles, How do I add, edit or delete Fitbit data and activities?, How do I track my workouts with my Fitbit device? and How does my Fitbit device calculate my daily activity?.

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