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Charge 3 Not Working

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‎06-18-2020 06:48 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

‎06-18-2020 06:48 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

I put my Charge 3 to charge after it died and it didn't wake back up, whenever I squeeze it like I want to turn it on it just vibrates for however long I hold it. I unplugged it and tried to turn it on and now it just randomly vibrates really quick. I did crack the screen bad in a bicycle accident and then went swimming with it but I don't know if I messed it up or what. Please help. 

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‎06-18-2020 07:42

‎06-18-2020 07:42

I've got similar problem.  Initially screen went grey striped then blank.  Tried the restart - both the short one and the long one   worked for a short period but now totally dead.  Doesn't vibrate when I press or sync with the app.  Is it broken?

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