Charge 3 - Sleep recording

[bobbyky]

My charge four has never recorded my full sleep at night I mostly show partial nights. Like 4 to 5 hours at most and sometimes 2 or 3.   I don’t understand when people talk about turning off or on sleep mode.

Could someone explain to me how I can fix this so I can finally get some recorded sleep that’s correct I’ve had a  charge three I think which did the same thing I’ve never gotten a full night sleep recorded thanks sleepless!

[JuanFitbit]

@bobbyky , A warm welcome to the Community! Thank you for your message. 

The following conditions can prevent the recording of sleep stages:

- You record your sleep using the app instead of the tracker's automatic sleep detection.
- The tracker's battery drains quickly when you go to bed (below 25%). This prevents a regular recording of the heart rate.
- You use the metal bracelet while sleeping
- You sleep less than 3 hours.
- The bracelet is too loose or too tight on the wrist. You can put your index finger between the bracelet and your arm without much resistance, so that your heart rate is recorded regularly and the sleep phases can be recognized.

 More info on how to record your sleep, can be found here: How do I track my sleep with my Fitbit device?