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Charge 3 SmartTrack isn't working

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‎04-16-2020 07:51 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

‎04-16-2020 07:51 - last edited on ‎09-17-2020 13:02 by Fitbit Moderator

Set to auto recognize exercise. I walk every day and it doesn't recognize it. Sunday it recorded... random.

 

 

Moderator edit: subject for clarity

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‎04-26-2020 08:16

‎04-26-2020 08:16

Welcome to the Community, @ClareLV.

 

I am sorry for the delay in response. SmartTrack recognizes an exercise that lasts at least 15 minutes. If your activities aren't recognized, lower the auto-exercise recognition setting to 10 minutes.

 

For more information about this feature, check the article: How do I track my activity with my Fitbit device?.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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