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Charge 3 SmartTrack isn't working

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‎10-20-2020 06:48 - last edited on ‎11-12-2020 13:24 by Fitbit Moderator

‎10-20-2020 06:48 - last edited on ‎11-12-2020 13:24 by Fitbit Moderator

Over the summer i was running on a track and it would catch that i was running after about 2 minutes on the track, but after a big update a month or two ago i'd go to the track and it doesn't catch my track run at all. is this feature gone?

 

 

Moderator Edit: Clarified subject

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‎11-02-2020 10:04 - last edited on ‎11-06-2025 08:30 by Fitbit Moderator

‎11-02-2020 10:04 - last edited on ‎11-06-2025 08:30 by Fitbit Moderator

It's great to welcome you, @wdiaz.

SmartTrack recognizes an exercise that lasts at least 15 minutes. If your activities aren't recognized, lower the auto-exercise recognition setting to 10 minutes. 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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