Charge 3 Solid Green Light, Battery draining quickly

[leet1218]

After charging my Charge 3, it would continuously vibrate. After resetting it a few times, it started working. Now the Green Light is Solid and doesn't flash. The Fitbit doesn't track my HR or Sleep anymore. The Battery also drains quickly.

[EdsonFitbit]

Welcome to the Fitbit Community, @leet1218.

Thank you for trying to resolve the issue with your Fitbit Charge 3 before contacting us.

In addition to the regular restart, you can perform a long restart:

1. Connect the device to the charging cable. 
2. While the device is plugged into the charging cable, press and hold the button down for 15 seconds. 
3. The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration. 
4. The device turns off.
5. The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur. 
6. Remove the device from the charging cable. The device shuts down.
7. Important: Plug the device into the charging cable again. 

Whether you are still having difficulties, please turn the heart-rate off and back on. For instructions on how to navigate your Tracker, please visit this article. You can find tips to extend your Fitbit device's battery life in this site.

Please let us know if you have any questions.