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Charge 3: Vertical lines/dark rows

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‎10-28-2020 13:20 - last edited on ‎11-12-2020 13:16 by Fitbit Moderator

‎10-28-2020 13:20 - last edited on ‎11-12-2020 13:16 by Fitbit Moderator

Hi, before a few days my Charge 3 started having vertical lines on my screen.

This thing keeps increasing..

I have already reset a few times (thelong reset with 15 secs if i recall right) with no change. Anybody help please?

 

 


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‎10-29-2020 05:30

‎10-29-2020 05:30

Hi @Gkoumas, it's good to see you around the Fitbit Community forums for the first time, I'll be glad to help you with this. 

 

Thank you for sharing all this information regarding the inconvenience that you've been experiencing with the screen of your Charge 3 that is showing vertical lines and the troubleshooting steps that you already tried. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them.

 

Let me know if you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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