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Charge 3 screen reversed

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I noticed a few days ago my screen looked strange. It's shifted over to the right and the clock appears in reverse! 

How do I fix it? 

 

 

Moderator edit: subject for clarity 

 

 

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1 REPLY 1

Welcome to the Fitbit Community, @Ica85.

 

I am sorry to hear the screen on your Charge 3 is shifted over to the right and appears in reverseI understand how you are feeling and I am here to help. I recommend doing the following:

 

  1. Restart the device: How do I restart my Fitbit device?
  2. Change a clock face: How do I change the clock face on my Fitbit device?
  3. If the issue persists, perform a long restart:  
  • Connect the device to the charging cable.
  • While the device is plugged into the charging cable, press and hold the button down for 15 seconds.
  • The device turns on and shows a battery icon. Two vibrations occur: first a short vibration, then a medium vibration
  • The device turns off.
  • The device turns on and shows a progress bar and short vibrations occur. The progress bar completes. Note: A total of 7 short vibrations occur.
  • Remove the device from the charging cable. The device shuts down.
  • Important: Plug the device into the charging cable again.

Additionally, I recommend checking if your Fitbit app is updated to the latest version as updates come with new features and bug fixes: How do I update the Fitbit app?

 

Let me know how it goes. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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