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Charge 3 auto sync isn't working

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‎01-07-2020 12:31 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

‎01-07-2020 12:31 - last edited on ‎09-27-2020 19:52 by Fitbit Moderator

My Charge 3 has never done autosync like my One. Is there a way to set this up? It does sync through the App, but if I don't remember, I don't get credit on my Weekly Stats.

 

 

Moderator edit: subject for clarity

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‎01-08-2020 06:36

‎01-08-2020 06:36

It's great to see you here, @NancyH123.

 

Have you checked if you have a compatible mobile device? If you haven't, I recommend checking the article: Which phones and tablets can I use with my Fitbit watch or tracker? and see this.

 

You can also follow the instructions provided in the article: Why won't my Fitbit device sync?.

 

Keep me posted. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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