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Charge 3 battery and screen issues

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‎09-24-2020 18:31 - last edited on ‎09-25-2020 13:22 by Fitbit Moderator

‎09-24-2020 18:31 - last edited on ‎09-25-2020 13:22 by Fitbit Moderator

Hello, 

My charge 3 is dying in less than 24 hrs and has a black line thru the display. I have tried connecting the device to power supply and shutting it down but nothing is working PLEASE help!

 

 

Moderator Edit: Clarified subject

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‎09-25-2020 13:25 - edited ‎09-20-2023 05:49

‎09-25-2020 13:25 - edited ‎09-20-2023 05:49

Hi there @Countrybelle, welcome to the Community Forums. I'm sorry to hear about the issues you've been having with your Charge 3's screen and battery, I understand how you must be feeling. I appreciate you've taken the time to troubleshoot your tracker prior to posting here. 

I've seen you contacted our Support Team after posting here and they already helped you to solve the issue. 

Maria | Community Moderator, Fitbit


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