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Charge 3 battery and syncing issues

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‎04-16-2020 01:12 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

‎04-16-2020 01:12 - last edited on ‎09-17-2020 15:27 by Fitbit Moderator

Has anyone else noticed a sudden deterioration in the battery life of their device? Mine has gone from lasting 3 days to barely managing a day. I also can no longer syncs it with my iPhone. Is it me or is this just very strange that this happens just as Fitbit released the Charge 4? Not a cool move.

 

 

Moderator edit: subject for clarity

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3 REPLIES 3

‎04-19-2020 09:11

‎04-19-2020 09:11

It's great to see you here, @MordenMark.

 

I recommend taking a look at the following help articles and follow the instructions provided there:

 

Let me know how it goes. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-19-2020 09:48

‎04-19-2020 09:48

I was just coming on here to ask if anyone else was having this issue. And like you stated it started kinda outta no where. Anyone have a fix? Or do they have run lives on them of 2 years for example then crap out so people keep having to buy?

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‎04-20-2020 00:07

In response to Melly36

‎04-20-2020 00:07

Hello

I am getting no response from FitBit beyond links to the website that I
have found for myself. I cannot be alone in thinking that this is
suspicious because it happened just as they released a new version of the
tracker. I wish they would be honest with us. If the battery only lasts 2
years then tell us.

--

Mark Paterson
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