Charge 3 battery draining

[ck2047]

Have been really pleased within my Charge 3 until 6 weeks ago, when suddenly the battery life reduced and own it needs recharging every 2 days. Previously it was lasting over a week. I have done many things to try and fix this, reset, turn off notifications, dim light etc, yet nothing has fixed it. 

Any ideas? 

Moderator edit: subject for clarity

[NellyG]

Try restarting your Charge 3 several times and also try a long restart. If they dont help all you can do it to contact Support

Restart your tracker  

Fitbit Support  

CHARGE 3 LONG RESTART
Plug the device into the charging cable. While the device is plugged into the charging cable, hold the button down for 15 seconds. Remove your finger from button. Note: Device won't have a smiley face icon and should be off with a black screen. Remove the device from the charging cable. Plug the device into the charging cable again. The smiley face icon appears on the screen.

[AlejandraFitbit]

Welcome to the Community, @ck2047 and @NellyG, thanks for the input.

I appreciate all the efforts in trying to fix this battery issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 🙂