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Charge 3 battery draining

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‎02-08-2020 21:28 - last edited on ‎09-22-2020 14:19 by Fitbit Moderator

‎02-08-2020 21:28 - last edited on ‎09-22-2020 14:19 by Fitbit Moderator

Since getting the iPhone 11, my Charge 3 has no more than a 7 hour battery life. I have switched off all extras; no heart rate, no sync, etc. My previous Charge 3 was faulty, so I got this new one. Before my iPhone 11 I only had to charge my watch every 7-8 days. Now I can’t even use my watch in the evenings.

 

I’ve done a hard reset. I’ve adjusted all settings to be battery friendly, but now it’s not even the watch I purchased. Help

 

 

Moderator edit: subject for clarity

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‎02-09-2020 03:13

‎02-09-2020 03:13

It's great to see you around, @SUzLap.

 

Thanks for troubleshooting this battery issue. If your Charge 3 isn't holding a charge, I recommend taking a look at the help article: Can I extend my Fitbit device's battery life? and follow the tips provided there. After following them, test your unit.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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