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Charge 3 battery drains very quickly

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‎10-05-2020 13:32 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

‎10-05-2020 13:32 - last edited on ‎11-17-2020 10:29 by Fitbit Moderator

Since a few days my battery is low within a few hours. Today I charged it fully 100 % at 10.00 and at 21.00 it was already only 25 %. Anyone knows what to do? I have the same settings as always, nothing has changed. 

 

Moderator Edit: Clarified subject

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‎10-05-2020 14:18 - edited ‎10-09-2023 03:38

‎10-05-2020 14:18 - edited ‎10-09-2023 03:38

Hi there @Suussnel, welcome on board. I'm sorry to hear that your Charge 3's battery is draining too quick. I understand where your concern is coming from, I'll be glad to help you.

At this moment, the limits of what we can do for you here on the public community forums for the issue you're experiencing have been reached, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.

Maria | Community Moderator, Fitbit


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