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Charge 3 battery is draining quickly

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‎12-30-2021 12:42 - last edited on ‎01-06-2022 18:18 by Fitbit Moderator

‎12-30-2021 12:42 - last edited on ‎01-06-2022 18:18 by Fitbit Moderator

I have had a Charge 3 for several years.  In the past I could go 5 days to a week between charging.  For the last month or more the battery life has dwindled down to about 24 to 30 hours before shutting down on low battery.  It is pretty annoying to have to remember to charge it daily.  Is there a finite life to the battery and therefore to the Fitbit itself?

 

dj

 

Moderator edit: updated subject for clarity

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‎01-06-2022 18:18

‎01-06-2022 18:18

Thank you for visiting the Fitbit Community, @DJStl.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Charge 3. Thank you for trying to get them resolved before contacting us.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Have a nice day.

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