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Charge 3 blank display

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‎01-15-2021 12:10 - last edited on ‎01-17-2021 07:08 by Moderator Alum

‎01-15-2021 12:10 - last edited on ‎01-17-2021 07:08 by Moderator Alum

As suggested in the support forum, I tried to press the left button for 15 seconds to completely switch OFF the Charger 3 device and then connected power so that I can see the smiley face. But it still remains blank.

 

Its syncing with the Fitbit app. I tried to change the 'clock face' and it restarted the device when I saved a new clock face but still the screen remains blank. I feel the display has failed. But this problem has come just after 8 months of use. I have lost the investment and will have to purchase another smart watch but now I am thinking of switching to another vendor - Samsung or Huawei or Apple.

 

It looks like the new Fitbits are not reliable and the quality has deteriorated.

 

 

Moderator Edit: Clarified subject

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‎01-17-2021 07:10 - last edited on ‎04-09-2025 08:28 by Fitbit Moderator

‎01-17-2021 07:10 - last edited on ‎04-09-2025 08:28 by Fitbit Moderator

Welcome to the Community, @anirud72.

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Regarding this problem, I recommend checking this post and follow the instructions provided there.

Let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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