help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 blank display

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2021 12:10 - last edited on ‎01-17-2021 07:08 by Moderator Alum

‎01-15-2021 12:10 - last edited on ‎01-17-2021 07:08 by Moderator Alum

As suggested in the support forum, I tried to press the left button for 15 seconds to completely switch OFF the Charger 3 device and then connected power so that I can see the smiley face. But it still remains blank.

 

Its syncing with the Fitbit app. I tried to change the 'clock face' and it restarted the device when I saved a new clock face but still the screen remains blank. I feel the display has failed. But this problem has come just after 8 months of use. I have lost the investment and will have to purchase another smart watch but now I am thinking of switching to another vendor - Samsung or Huawei or Apple.

 

It looks like the new Fitbits are not reliable and the quality has deteriorated.

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎01-17-2021 07:10

‎01-17-2021 07:10

Welcome to the Community, @anirud72.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Regarding this problem, I recommend checking this post and follow the instructions provided there.

 

Let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes