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Charge 3 blank screen

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‎01-03-2022 06:52 - last edited on ‎01-03-2022 10:41 by Fitbit Moderator

‎01-03-2022 06:52 - last edited on ‎01-03-2022 10:41 by Fitbit Moderator

I've had my fit bit 3 for a couple of years now and always use it but for the last couple of weeks the watch charges and counts my steps if I look on the app but the screen on the watch is blank or it doesn't highlight what can I do or what can it be ? 

 

Moderator Edit: Clarified subject

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‎01-03-2022 10:40 - edited ‎01-08-2024 06:58

‎01-03-2022 10:40 - edited ‎01-08-2024 06:58

Hi there, @MANDwall27. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 3.

Please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Charge Trackers board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-03-2022 10:40 - edited ‎01-08-2024 06:58

‎01-03-2022 10:40 - edited ‎01-08-2024 06:58

Hi there, @MANDwall27. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Charge 3.

Please restart your Charge 3 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

I've moved your post to the Other Charge Trackers board for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer