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Charge 3 blank screen

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‎06-27-2023 01:58 - last edited on ‎06-27-2023 08:52 by Fitbit Moderator

‎06-27-2023 01:58 - last edited on ‎06-27-2023 08:52 by Fitbit Moderator

Hello, my fit bit screen has gone dark. It is still sending data to my app, but I can’t see any digits on the screen. Can’t even see to swipe to settings. Please can you provide some advice. Thank you 

Moderator Edit: Clarified subject

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‎06-27-2023 08:57

‎06-27-2023 08:57

Hi there, @Nic1975. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 3. 

If you haven't done so yet, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎06-27-2023 08:57

‎06-27-2023 08:57

Hi there, @Nic1975. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 3. 

If you haven't done so yet, please restart your Fitbit device as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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