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Charge 3 blank screen

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‎12-30-2019 14:43 - last edited on ‎09-29-2020 10:29 by Fitbit Moderator

‎12-30-2019 14:43 - last edited on ‎09-29-2020 10:29 by Fitbit Moderator

Hi I have a Charge 3, I've been reading up on how to sort out the blank screen, I've had it connected to the charger held for 8 seconds had nothing done it for 15 seconds still had nothing it only vibrates. I've even tried changing the clock face that still does nothing only vibrates.

 

I’m now getting fed up of trying to sort it out and ready to just throw it in the bin and not bother with a Fitbit again. Can anyone help before I do put it in the bin?

Thanks

Kim

 

 

Moderator edit: subject for clarity

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‎12-31-2019 08:10

‎12-31-2019 08:10

Contact Customer Support.

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‎01-01-2020 10:19

‎01-01-2020 10:19

Welcome to the Community, @Kim.6 and @SunsetRunner, thanks for the input.

 

I appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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