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Charge 3 blank screen

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‎01-01-2020 20:19 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

‎01-01-2020 20:19 - last edited on ‎09-28-2020 15:40 by Fitbit Moderator

My charge 3 has a blank screen.  It is still tracking and vibrates with notifications and alarms.  I have tried all the suggestions on the forum and nothing works.

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3 REPLIES 3

‎01-02-2020 03:01

‎01-02-2020 03:01

It's great to see you here, @Christikae.

 

Thanks for troubleshooting this display issue. I recommend taking a look at this post and make sure you have followed the instructions provided there.

 

I hope to hear from you soon. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎01-02-2020 17:19

In response to AlejandraFitbit

‎01-02-2020 17:19

I have tried all of those things several times and still have a blank screen.

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‎01-03-2020 05:18

In response to Christikae

‎01-03-2020 05:18

Thanks for getting back, @Christikae.

 

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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