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Charge 3 blank screen

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‎01-05-2020 00:12 - last edited on ‎09-27-2020 19:57 by Fitbit Moderator

‎01-05-2020 00:12 - last edited on ‎09-27-2020 19:57 by Fitbit Moderator

I woke up this morning to my Fitbit vibrating and on a smiley face. Having a quick google it suggested plugging in and restarting, which I have tried, but have had no success. It is now just a blank screen and isn't even vibrating when I press the button or plug in. 

 

 

Moderator edit: subject for clarity

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‎01-06-2020 05:32

‎01-06-2020 05:32

A warm welcome to the Community, @BeckyC..

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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