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Charge 3 blank screen

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So i woke up this morning to a white line down middle of my Fitbit. i got home and tried to reset, nothing. i put it on charge and held it for 15 seconds... nothing. The screen has now gone completely black but the green light flickers on the back. as this was a replacement for a faulty unit 11 months ago, not sure what to do next.

 

 

Moderator edit: subject for clarity

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6 REPLIES 6

It's great to see you around, @emery92.

 

Thanks for troubleshooting this display issue. If your tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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hi,

i have tried this and still nothing

Clare
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I'm going through the exact same thing. Nothing I have tried works. Mine was a replacement too

 

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My fitbit 3 all of a sudden today stopped working.  It vibrated a lot and then went dead.  I've looked at different forums and have tried resetting it several times and its still dead.  I've only had it for a year so I'm very bummed.  I use it all the time.  Is there anything I can do?

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so, i stopped wearing my fitbit for a couple of days and allowed the
battery to die. i put it on charge today and it has miraculously started
working again! how strange?
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Mine too

This morning, put on charger, removed after 30mins thinking it must have been flat, 

Removed from charger - black screen

Know it charged as evident on the phone app

 

Mystery....

 

KB

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