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Charge 3 blank screen

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‎01-12-2020 02:07 - last edited on ‎09-24-2020 19:06 by

‎01-12-2020 02:07 - last edited on ‎09-24-2020 19:06 by

Hi 

my fit bit has a blank screen and won’t turn on I’ve tried the button at the side and nothings happening  any ideas 

 

Moderator edit: updated subject for clarity

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‎01-12-2020 09:43

‎01-12-2020 09:43

Is it fully charged?  If so and still a problem, contact Customer Support.

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‎01-12-2020 09:43

‎01-12-2020 09:43

Is it fully charged?  If so and still a problem, contact Customer Support.

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‎01-13-2020 06:22 - edited ‎10-08-2024 07:56

In response to SunsetRunner

‎01-13-2020 06:22 - edited ‎10-08-2024 07:56

Hi there @Nollag, welcome to the Community Forums. Thanks for the details provided and for trying to fix your Charge 3's screen prior to contacting us. 

I've seen you contacted our Support Team after posting here. Please keep an eye on your inbox, someone will reach out to you shortly. 

Thanks for your help @SunsetRunner.

Let me know if there's anything else I may do to help you in the meantime. 

Maria | Community Moderator, Fitbit


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