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Charge 3 blank screen

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‎01-16-2020 05:52 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

‎01-16-2020 05:52 - last edited on ‎09-24-2020 17:47 by Fitbit Moderator

My screen is black.  Have tried resetting multiple times.  Tracker is still tracking. Help!

 

 

 

Moderator edit: updated subject for clarity

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‎01-17-2020 05:45 - edited ‎05-23-2025 06:10

‎01-17-2020 05:45 - edited ‎05-23-2025 06:10

Hello @SmilesCircus, welcome to the Community Forums. Thanks for taking the time to restart your Charge 3 to fix the blank screen prior to contacting us. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. Please keep an eye on your inbox for updates on your case. 

Let me know if there's anything else I may do to help you. 

Maria | Community Moderator, Fitbit


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