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Charge 3 blank screen

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‎01-21-2020 18:20 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

‎01-21-2020 18:20 - last edited on ‎09-24-2020 17:35 by Fitbit Moderator

Ok, I've tried changing the clock face as well as the reboot and still nothing. My Charge 3 is 15 months old and not happy that it isn't working properly. Please help!

 

 

Moderator edit: subject for clarity

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‎01-22-2020 03:19

‎01-22-2020 03:19

Welcome to the Community, @Hershy07.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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