Charge 3 blank screen

[FionaRoper]

My screen has gone blank on Charge 3. I’m still receiving vibration alerts. I’ve tried to suggested reboot and changing clock face but this has not resolved the issue. I’ve been advised to contact community for more help.

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Community, @FionaRoper.

I am sorry for the delay in response and appreciate all the efforts in trying to fix this display issue.

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 🙂

[FionaRoper]

Thank you. I can honestly say I’ve received the best customer service from the support team and would highly recommend use no Fitbit services

Thank you

Sent from my iPhone