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Charge 3 blank screen

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‎05-10-2020 14:41 - last edited on ‎09-17-2020 09:38 by

‎05-10-2020 14:41 - last edited on ‎09-17-2020 09:38 by

My Charge 3 face has gone black, I've tried changing clock faces, I've restarted it multiple times, it receives notifications etc but face is blank. What else can I try or does it need to be replaced?

 

 

Moderator Edit: Clarified subject

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‎08-07-2020 07:39 - last edited on ‎05-13-2025 04:20 by Fitbit Moderator

‎08-07-2020 07:39 - last edited on ‎05-13-2025 04:20 by Fitbit Moderator

Welcome to the Forums, @JulesB51.

Thanks for troubleshooting this turning on issue. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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