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Charge 3 blank screen

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‎05-17-2020 15:39 - last edited on ‎09-17-2020 08:52 by Fitbit Moderator

‎05-17-2020 15:39 - last edited on ‎09-17-2020 08:52 by Fitbit Moderator

Yesterday my Fitbit started scrolling erratically and became pixelated. Then the screen went black/blank.  It wouldn't let me do anything. So I put it on the charger thinking it would let me reset it. I pressed and held the side button for 8 seconds and nothing. I tried again today and still nothing. It's still syncing with my phone but there is no display at all. I need help. I've only had this for right at a year.

 

 

Moderator Edit: Clarified subject

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‎08-13-2020 09:35

‎08-13-2020 09:35

Welcome to the Community, @Madzmomme2003.

 

Thanks for troubleshooting this display issue. If your tracker isn't turning on, I recommend taking a look at this post and make sure you have followed the steps provided there.

 

Let me know how it goes.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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