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Charge 3 blank screen

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‎05-18-2020 12:40 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

‎05-18-2020 12:40 - last edited on ‎09-17-2020 08:53 by Fitbit Moderator

2 days ago my Fitbit died in the middle of the day, just a black screen. I had just charged it the day before. When I charge it now, the device just gets really hot. I tried to reset by holding the side button, and still nothing. It is just under a year and half old. Is there any tricks? Or is it just done since we are out of the 1 year warranty mark? Thanks so much!!

 

 

Moderator Edit: Clarified subject

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‎08-14-2020 11:38

‎08-14-2020 11:38

Welcome to the Community, @Lyndaherman.

 

Thanks for troubleshooting this display issue. If your tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there.

 

Let me know the outcome.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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