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Charge 3 blank screen

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For the last three or four days I have had to reset due to a blank screen as the screen fails to wake (reset type - holding the button in whilst on charge, for 8 seconds and also doing the clock change from my phone), it still vibrates when i push the button but no screen, it still clocks up my steps and sinks with my iPhone yet each day the screen goes blank. Then yesterday the screen had a sort of pixelated line down the right hand side of the screen and the clock face had been pushed over slightly. It never missed a beat up until the last few days.

 

 

Moderator Edit: Clarified subject

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Welcome to the Community, @Sting67.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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