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Charge 3 blank screen

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‎06-03-2020 08:55 - last edited on ‎09-16-2020 19:21 by

‎06-03-2020 08:55 - last edited on ‎09-16-2020 19:21 by

My charge 3 started malfunctioning by not syncing for days then there were lines on the screen for some time. Then the screen turned blank, I tried to restart and charge it but it still didn't respond. However, it did sync to the app but the screen is still blank. I tried all the solutions here already but no response. 

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‎06-16-2020 18:00

‎06-16-2020 18:00

Thank you for visiting the Fitbit Community @IBah93.

 

I'm sorry to hear that your Fitbit Charge 3 had lines on the display and now it doesn't turn on. Thank you for trying different troubleshooting steps before contacting us.

 

I noticed that you've been recently in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience.

 

If you have any question, please don't hesitate to contact us back at any time.

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