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Charge 3 blank screen

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‎06-06-2020 10:57 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

‎06-06-2020 10:57 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

I have tried all the 'fixes' but still blank yet fully charged and pulses. Something goes wrong every 3 moths and it takes ages to fix. Help desk is 'absent' and website is 'circular'! Anyone know a better, more reliable device with a better customer service record?

 

 

Moderator Edit: Clarified subject

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‎09-07-2020 11:06 - last edited on ‎06-30-2025 07:43 by Fitbit Moderator

‎09-07-2020 11:06 - last edited on ‎06-30-2025 07:43 by Fitbit Moderator

It's great to see you around, @Robin777.

Keep in mind that due to recent events affecting our operations, support options are limited and wait times are longer than usual. 

Now about your display issue, thanks for troubleshooting this. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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