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Charge 3 blank screen

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‎06-07-2020 02:26 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

‎06-07-2020 02:26 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

Last night I went to check the time and noticed the display was static looking and the numbers were backwards on my Charge 3. This was right before the screen went dark. I have attempted to restart multiple times and changed the clock face multiple times. Nothing. Still black and the back of it has a red light. I can feel it vibrate and respond. 

 

 

Moderator Edit: Clarified subject

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‎09-06-2020 10:04

‎09-06-2020 10:04

Welcome to the Forums, @mwillis16.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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