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Charge 3 display corrupted

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‎06-07-2020 05:02 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

‎06-07-2020 05:02 - last edited on ‎09-16-2020 17:22 by Fitbit Moderator

So my Fitbit Charge 3 display has got a whole bunch of black lines running through it. It started after I charged it when it was at a low battery warning.

 

I've tried changing the clock face to see if that would change anything, and it's done nothing to change it. 

I've tried a reset, and still same black lines. I've only had my charge 3 for a year and a bit, so this is a bit frustrating.

 

 

Moderator Edit: Clarified subject

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‎09-06-2020 10:19

‎09-06-2020 10:19

It's great to see you around, @Kait2.0.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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