Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 blank screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

So yesterday afternoon my Charge 3 randomly went blank, wouldn't respond to tapping or pressing the side button and on the iPhone app it says "searching" never showing connection to the Charge 3. I plugged it into the charging dock but it did not buzz nor did it show the charging screen. I attempted to reset it multiple times, one time I got a smiley face but then nothing happened. I have attempted to restart it 3 more times today but no luck, and it still shows "searching" in the app. Help?

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

Welcome to the Community, @KKind94.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes