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Charge 3 blank screen

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Like other post. My Fitbit started vibrating non stop and the screen went black. I've had this happen before but successful in getting it to reset. This time however it is not working. I've read and followed all the instructions provided by Marrefitbit and others in the community on this issue but to no avail.

 

The main difference this time is that side button seems to be stuck in possibly and I have a line now on my Fitbit screen. Please help. I believe my device may be not even a year old.  

 

 

Moderator Edit: Clarified subject

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Welcome to the Community, @RJbolt.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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