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Charge 3 blank screen

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‎07-10-2020 09:41 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

‎07-10-2020 09:41 - last edited on ‎09-16-2020 08:40 by Fitbit Moderator

Bought in October 18. After reading all the messages and trying all the fixes but to no avail. I get a faded smiley face then it disappears and i still have a blank face.

 

This is ridiculous after 21 months of use as they are so expensive. Thought it would last years. As i can see by the forum its not just mine thats faulty.

Please advise.

 

 

Moderator Edit: Clarified subject

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‎08-05-2020 05:24 - last edited on ‎05-13-2025 04:25 by Fitbit Moderator

‎08-05-2020 05:24 - last edited on ‎05-13-2025 04:25 by Fitbit Moderator

Welcome to the Forums, @Pinkgin.

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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