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Charge 3 blank screen

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‎11-26-2020 13:11 - last edited on ‎11-27-2020 09:42 by Moderator Alum

‎11-26-2020 13:11 - last edited on ‎11-27-2020 09:42 by Moderator Alum

After using Charge 3 for 1 year im very frustrated with the display issue all of a sudden, can nit use it anymore as i can not see it. Need urgent fox on this. Many are facing the same issue and can not find any solution. Tried all the options to restart but not working.

 

 

Moderator Edit: Clarified subject

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‎11-27-2020 09:42

‎11-27-2020 09:42

Welcome to the Forums, @Naveen89760.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-27-2020 10:11

In response to AlejandraFitbit

‎11-27-2020 10:11

Hi Alejandra,

I didnt get any response from team.

Thanks,
Naveen
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‎11-29-2020 10:16

In response to Naveen89760

‎11-29-2020 10:16

Thanks for getting back, @Naveen89760.

 

Our support team may be experiencing slight delays in customer response times because of the recent event going on. They are doing everything they can to ensure that you get a reply as quickly as possible.

 

Keep me posted.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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