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Charge 3 blank screen

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‎11-30-2020 09:27 - last edited on ‎12-01-2020 03:34 by Fitbit Moderator

‎11-30-2020 09:27 - last edited on ‎12-01-2020 03:34 by Fitbit Moderator

My charge 3 still tracks but the screen is off. I've tried resetting it multiple times and it buzzes randomly but doesn't follow the normal reset pattern and I haven't seen the smiley face at all.

 

 

Moderator Edit: Clarified subject

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‎12-01-2020 03:35 - last edited on ‎04-30-2025 10:53 by Fitbit Moderator

‎12-01-2020 03:35 - last edited on ‎04-30-2025 10:53 by Fitbit Moderator

@Spiropyran It's great to see you in the Community!

Let me help you with your Charge 3 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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