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Charge 3 blank screen

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‎02-07-2021 20:29 - last edited on ‎02-08-2021 02:28 by Fitbit Moderator

‎02-07-2021 20:29 - last edited on ‎02-08-2021 02:28 by Fitbit Moderator

I charged my Charge 3 after couple of months, I charged it completely and then as date time were not synced I tried to sync it using my iPhone. As soon as I allowed new connections in Bluetooth the Charge 3 screen went blank and unresponsive, while the side button when pressed gives unusually long vibrations. I tried restarting for 8 and 15 seconds but smiley face did not appear. Please help

 

 

Moderator Edit: Clarified subject

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‎02-08-2021 02:30

‎02-08-2021 02:30

Hi there @Rohansaswade, welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Charge 3 as suggested here. 

 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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