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Charge 3 blank screen

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‎02-13-2021 06:51 - last edited on ‎02-14-2021 11:18 by

‎02-13-2021 06:51 - last edited on ‎02-14-2021 11:18 by

The screen is occasionally showing two small feet? Or sometimes a fractured square but nothing else. Have tried to reboot but neither the smiley face or battery shows on the screen 

 

 

Moderator edit: subject for clarity 

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‎02-14-2021 11:17 - edited ‎02-14-2021 11:18

‎02-14-2021 11:17 - edited ‎02-14-2021 11:18

Welcome to the Fitbit Community, @Fitzmick.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand your concern. The best way to get help for this problem is to chat with our Support team online or give them a call. Click here to get connected. 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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