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Charge 3 blank screen

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‎01-24-2023 13:10 - last edited on ‎01-25-2023 16:54 by Fitbit Moderator

‎01-24-2023 13:10 - last edited on ‎01-25-2023 16:54 by Fitbit Moderator

Fitbit out of warranty and need to sync with a new phone.  The screen is blank  and I need the code that is sent from my phone to my fitbit.  Is there a generic code that can work?  I've tried everything to get the screen to light up but that isn't going to work. The rest of the fitbit is fine, except it is useless with the blank screen.  I had been using by just looking at my phone, but that phone is gone.  

 

 

Moderator Edit: Clarified subject

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‎01-24-2023 13:30

‎01-24-2023 13:30

Hi @RoseGold40509  sorry, there's no workaround for that happening. You must see the screen to get the code.

Stepping in the U.S.A. since September 2013. Android 14

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