Charge 3 can not sync

[RASG]

I have been experiecing troubles to sync my Charge 3 with the app in my phone today. I tried turn off Bluetooh, uninstall the app, reinstall again 2 times and nothing . What is going on with Charge 3?

[WalterT]

My Charge 2 died, got a Charge 3. Can not get it to synchronize with my android phone or IPod Touch. Had no problems with Charge 2 synching

[Clarketank]

Me too. I'm about to put it back in the box and return it. I may splurge on an apple watch. This syncing issue sucks, fitbit. Mine hasn't synced for days and I've tried everything. Totally disappointing. 

[nimjim]

A reboot of the device sorts it out temporarily at least. I’m having to reboot every other day at the moment to get it to sync with the app 

[c.reid]

Hi I had the same problem. My Fitbit Charge 3 initially synced with my android phone but after a few days it stopped. I tried all the standard advice on this forum about turning off Bluetooth, shutting down the App on my phone, restarting my phone and the Fitbit Charge 3 and nothing worked. Eventually I cleared all the user data on the Charge 3 and it started syncing again but only for about a day then it stopped syncing again. Due to this my partner thought it might have been a storage problem with my phone and after making some space on my phone the Charge 3 started syncing again and has continued to do so without any further problems. My problem seems to have been solved so it may be worth checking how much storage space you have on your phone. 

[Clarketank]

Thank you for your response. I'm doing this right now. Fingers crossed🤞 I'll let you know. 

🙂 Sc 

[Clarketank]

I have tried EVERYTHING and it just won't sync. I don't know what the **** is wrong with this fitbit but it hasn't synced well since day 1. I'm not willing to get a new phone upgrade just to have a watch work. What a waste of money. 😡