help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 3 can't re-pair to Android phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2020 09:26 - last edited on ‎09-15-2020 13:09 by Fitbit Moderator

‎07-27-2020 09:26 - last edited on ‎09-15-2020 13:09 by Fitbit Moderator

Hi, I'm currently having issue on re-pairing my tracker Fitbit Charge 3 to my android phone Samsung J6+. I didn't use my tracker for long time and I forgot to charge it. A week ago I turned it on again, but it couldn't sync to my phone. I tried to reboot, it still didn't work out. Then, I tried to remove the device from my account through my phone. Now I'm trying to re-connect it again, but it can't pair to my phone eventhough I have turned on my bluetooth, restart it for couple times, but it still doesn't work out either.

I need your advice to solve this. Thank you very much.

Best Answer
Labels:
0 Votes
0 REPLIES 0