Charge 3 constantly vibrating and switching faces, now a solid black line

[Laurierastall]

Husbands charge 3 that was purchased in January of this year began on June 3rd 2020 vibrating constantly and the faces of the watch switching back and forth rapidly. We plugged it into the charger to restart it then just got the 🙂 but nothing else. Charged it back in again to restart and now it just has a black line on the face. My charge 3 is starting to do the same thing

[Heather-S · Accepted solution]

@Laurierastall Since you've already tried troubleshooting it, I'd recommend you reach out to Customer Support for further assistance.  Best of luck!