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Charge 3 corrupted display

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‎04-27-2020 07:08 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-27-2020 07:08 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

I had my original Charge 3 replaced about 10 months ago and now the new one is doing the same thing, the display is all messed up with black lines running through it. I tried all the suggestions, restarting and such, still not working, apparently there is something wrong with the Charge 3 as this keeps happening, waste of money.

 

 

Moderator Edit: Clarified subject

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‎06-07-2020 07:26

‎06-07-2020 07:26

It's great to see you here, @Pennymaff.

 

I understand how are you feeling and appreciate all the efforts in trying to fix this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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