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Charge 3 cracked screen

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‎01-07-2020 10:04 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

‎01-07-2020 10:04 - last edited on ‎09-27-2020 19:53 by Fitbit Moderator

I received my Charge 3 for Christmas and 3 days later saw a hear line crack on the screen. According to Fitbit this is not covered by the warranty. No other damage not even a light scratch. Bad customer service and pathetic quality product.

 

 

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‎01-08-2020 07:03

‎01-08-2020 07:03

Welcome to the Community, @lotter.m.

 

I understand how are you feeling and appreciate the feedback provided. For more information about our warranty policy, I recommend clicking here.

 

Let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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