Charge 3 dim screen

[HY1983]

My charge 3 was working perfectly fine until latest update now screen is dim and unusable outside. Unfortunately outside of warranty so Fitbit are only offering 35% off a new Fitbit. I’m really upset as not in a position to purchase a new Fitbit. And also was working absolutely fine until the update. Infuriating as it’s like a play on their part to get you to upgrade 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @HY1983. Thanks for stopping by in the Fitbit Community Forums. I'm sorry to hear that your Charge 3 screen is now dim. We‘re taking your comments and sentiments in regards to our products and services into consideration.

Even though I truly appreciate you took the time to come here and express your feelings towards your experience with your Charge 3 and also want to find a resolution to your issue, my best advice is to keep the conversation with our Support Team. Note for this kind of inquiries/cases/process, there's not so much we here in the forums can do for you as this is something that our team handles based on our policies. 

Thanks in advance!

[Loonwatcher]

Did you try scrolling down to settings?  Click on that and scroll down til you screen .  You should be able to click and return to regular screen