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Charge 3 display and battery issues

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‎06-12-2020 15:15 - last edited on ‎11-05-2020 06:06 by Moderator Alum

‎06-12-2020 15:15 - last edited on ‎11-05-2020 06:06 by Moderator Alum

I charged my Fitbit yesterday and noticed today it was almost out of battery. White lines also started appearing on my screen today. I’ve rebooted, tried a restart, and tried changing the clock face. Nothing makes any difference. I’ve had my charge 3 for 11 months. Any suggestions of what, if anything, else I can do?

 

 

Moderator Edit: Clarified subject

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‎11-05-2020 06:09

‎11-05-2020 06:09

Welcome to the Community, @elizabethwb.

 

Thanks for troubleshooting these issues. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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