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Charge 3 display and notifications issues

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‎04-28-2020 17:09 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

‎04-28-2020 17:09 - last edited on ‎09-17-2020 11:42 by Fitbit Moderator

My Charge 3 has white lines across the screen.  Also I am not getting text notifications. I have tried shutting it down. I saw a post that said to try to change the clock face, so I tried that too. No luck so far. Any advice?

 

 

Moderator Edit: Clarified subject

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‎06-10-2020 12:13

‎06-10-2020 12:13

Welcome to the Community, @Ladybugw.

 

Thanks for troubleshooting this display issue. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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